Beginning in early September, the security parameters for both HorsePlayers and HorseTourneys were updated. Specifically, account sharing is no longer permitted.
What this means is that all players must access the site completely independently, using a discrete device. In other words, players are no longer permitted to access the accounts of other players. Each player must access his or her account on a unique device, be it a desktop, laptop, smartphone, iPad, or any other device that can access the internet.
Accessing of the accounts of other players will result in the locking of accounts of those involved. If an account is locked, players will be required to verify his or her account via email, which may be requested via a prompt received at login.
If your account has been locked, you must follow these instructions to unlock your account. Customer service at either HorsePlayers or HorseTourneys will not perform this function for you – this must be done by the player.
While we understand that these new security parameters may be inconvenient for some family members or otherwise that may have accessed the site via a shared device in the past, this change is obligatory moving forward.
Thank you for your cooperation.